Airstream Operation Manuals
A collection of user manuals for the Airstream products.
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Crispair have recently installed a reverse cycle air-conditioning systems for me. Their level of service and quality of people that installed the systems was excellent.I would highly recommend their services with my experience so far with the systems.
Mike
02:56 15 Aug 22
Bit the bullet and retired the water guzzling ever failing evap unit and gas heater for a 7.1kW Daikin reverse cycle system.I should have done this years ago.Initial discussion through to final installation was professional in all aspects. Gabriel was ready to assist, prompt and detailed in reply with zero sales pressure and competitive pricing.The final Installation was surprisingly much neater than I thought it would be with the tradesman (am bad with remembering names) providing practical feedback on recommended installation methodology as he worked and adjusting accordingly, even though the days weather was quite bad. Pride in his work basically which is good to see.Professional from start to finish, can definitely recommend to approach Crispair for your next RC Aircon system.
Andre V.
14:18 08 Aug 22
Great Service been dealing with Crisp air for 25 years cannot fault their work nor service. Highly recommended. Matthew performed the repairs in pouring rain outside under a tarp and never complained but just did his job, Fantastic Service again Matthew thankyou
David C.
08:11 08 Aug 22
New Daikin reverse cycle system supplied and installed. Excellent service by all Crispair personnel involved. Definitely recommend this company.
peter H.
07:29 29 Jul 22
From the first phone call to Steve in the office to the text update from Joseph the technician re arrival time, I could not fault the communication from Crispair Air Conditioning.Joseph is by far the most thorough technician we have had to service our Daikin reverse cycle air conditioner. He was thorough and diligent and instructed us on how keep the unit dust free during the period until our next service. Crispair is now the only air conditioning company that I will use in the future.
Shauna F.
12:04 11 Jul 22
Very impressed with the overall very high quality of communication, expertise and reporting
Mark A.
08:55 07 Jul 22
No issues to report. Technician was on time and quietly efficient.
peter R.
04:23 30 Jun 22
your technician was tidy, friendly and polite and helpful advising me re the remote, will definately keep you in phone book, incidently a neighbour asked for your number
stuart C.
09:17 07 Jun 22
The team from start to finish have been amazing ..after getting the runaround from other companies these guys were professional, on time and so helpful with providing an upgrade to our broken 16yo system....thank you Gabriel and your team 😁
Jessica C
08:41 03 Jun 22
On time, friendly and good service
Kirsty M.
05:07 03 Jun 22
Have just commenced our quoting journey, but straight off the bat, Gabriel was extremely prompt, professional, knowledgeable and patient. We are looking to install later this year and the Crispair team and Gabriel's initial service will be hard to beat.
HARLEY T.
11:53 02 Jun 22
I never think of using anyone else when it comes to air conditioning. Crisp Air first class service every time
Debbie P.
01:16 11 May 22
Wonderful professional Annual service under my annual plan.
Stuart M.
12:09 06 May 22
Thanks so much to Gabriel and all the other staff at Crispair for the excellent service provided from beginning to end.Everyone was so professional and the standard of work could not be faulted.We are delighted with our new air-conditioning system and would thoroughly recommend Crispair to anyone looking to purchase a home air-conditioning system.Sophie & Greg
Tanya M.
06:21 06 May 22
Matthew did a great job. He was quick and efficient and explained a query I had to my satisfaction. Thank you. Anne Bowley
John B.
12:16 05 May 22
Once again Joseph was the person that came to do the maintenance on my evaporative air conditioner. We had to cancel a few appointments due to Covid and another incident but I was kept fully up to date and was promptly rebooked by Candace & Steve in the office.Joseph was on time and job done efficiently.Fully recommend this company..
Joyce C.
06:58 04 May 22
Arrived on time and system all in and working by the end of the day and working perfectlyThanks to all the guys at Crispair that made it all happen
phil G.
11:38 20 Apr 22
O for Oarsome cuz 🤙
Stephen B.
11:20 13 Apr 22
Polite staff; prompt service. Recommended.
Tim N.
10:59 11 Apr 22
This is the second Daikin reverse cycle system we have purchased through Crispair in Balcatta. Their customer service was so good the first time around, so it was a no brainer that we contacted them again when it was time to install our new system. Once again they exceed all our expectations, from the first phone call right through to installation, the whole team was polite, friendly and professional. If you are in need of Air Conditioning, do yourself a favour and contact these guys. They are the best!
Steve C.
01:54 10 Apr 22
They turned up on time. We had an issue which was intermittent which made it hard to determine. But they kept trying things and found the problem. They still need to provide a quote to fix. So I will update when they have fixed the problem.
K P.
02:27 31 Mar 22
The service person was on time, polite and carried out the service efficiently. Further he was able to answer the questions and queries I had which was reassuring.
Ray F.
06:16 23 Mar 22
Sebastian and Cassidy, were very professional, friendly, punctual and tidy. I think they did a very good job.
Gino C.
07:44 22 Mar 22
great service and product. customer service is great
Keith P.
02:25 11 Mar 22
I found them through Daikin's website and they respond faster than other suppliers, Gabriel their sales rep found some time to help understand some limitation in my house due to the position of the unit, a Daikin multi-head unit, they also have a very competitive price. The apex of the service is the guarantee of a very good installation by Sebatian its installer, which is very good, the guy has a great attention to detail and tries to understand and "correct" any problems encountered during the installation with the finishing of the side matching the colour of the brick and positioning the Split unit at a slight angle to help water and dirt not accumulate inside the unit, for example. I would give it 4.5 stars not 5 as every company needs to improve and also even at a very busy time of year had to wait a little longer than expected to install the unit and deliver. Overall very happy with the price and product willing to do business with them again.
Felipe M.
01:56 08 Mar 22
On time, clean and professional
Darryl A.
22:56 03 Mar 22
Well done Candice and Steve for arranging to get a technician to attend our a.c. problem so promptly at this busy time of year. And top marks to technician Joseph ((Joe). He arrived on time, was courteous and friendly and quickly ascertained what remedy was needed. All working within the hour and better then when first installed. Joe even offered to assist with setting control to my smartphone. No hesitation in recommending Crispair.
Brian H.
04:50 23 Feb 22
Crispair provided a very efficient service and saved us from being shafted by their competitors Metropolitan Aircon. The later gave us a quote to replace our faulty unit for $9,000. I phoned Crispair to get a second quote and they sent a man around who very quickly detected and replaced a faulty solenoid. The unit was serviced and the total cost was a mere $337.
John M.
06:00 15 Feb 22
We have used Crispair for maintenance and repairs for some years now. We needed a new system after the old one broke. Their quote was competitive. They kept in touch with us to keep us up-t-date with arrival date of the unit. The installers arrived on time. They were professional, answered all of our questions and left the place immaculate. Crispair have my highest recommendation.
Matthew O.
01:05 11 Feb 22
I can not recommend Crispair enough. I contacted them during the busiest time, and they were one of the few companies who responded promptly and went above and beyond to help. They offered interest free finance and went above and beyond during the installation. Their customer service was also phenomenal. I highly recommend and would not go anywhere else now. The BEST by far! I can not fault a single thing and they made the entire process so easy. I am so grateful for them.
Krys T
06:23 10 Feb 22
Timely, professional and more than happy to answer questions. Clean, neat and tidy. Great job done
E B.
09:19 03 Feb 22
Crispair are a pleasure to deal with. I found their staff to be Professional and courteous. Installation was sooner than expected being peak of summer heat.The installation was excellent and completed promptly.I have no hesitation to recommend Crispair to anyone looking for a new unit.
Vernon L P.
02:27 28 Jan 22
My Aircon recently stopped working in the middle of summer. I'd called another company who came out and quoted me $1000+ for a service and suggested that I would potentially still need a replacement, so I decided to get another quote and called Crisp Air.They were to the point, thorough with their inspection, punctual with their timing, respectful and MUCH better priced.They gave me sound advice and were able to get a staff member out to install a new air con within a very reasonable timeframe and it was thousands of dollars cheaper than the other company had quoted me.Highly recommend.
Jessie O.
05:59 23 Jan 22
Aircon broke in 42 degree weeklong heat. Called them and asked if they could help, unfortunately they were booked over a month in advance. But the woman on the phone took the time to suggest a few things I could do which might reset it and get it back up and running, completely free of charge. It worked and I am very thankful!
Mark A.
09:46 20 Jan 22
Terrific service from Crispair technician Joseph: professional, thorough, careful, friendly, and helpful. Couldn't ask for better.
Cliff S.
08:10 18 Jan 22
Thanks so much for the great work and professionalism! Glad to have the problem diagnosed quickly and the system back online.
Nick A.
01:11 14 Jan 22
Gabriel the sales rep was very helpful and suggesting practical aircon for our house, and which ones would be best value for money for us. Walked us through all our options and explained things clearly. Sebastian who installed the aircon was so professional, approachable, friendly and his apprentice Cassidy too and leaving our house clean before they left. So nice having trademans at my house not swearing or smoking and being very considerate of my family. Would highly recommend crisp air, because of their allround professionals and price was very reasonable. Very happy
Havaiki T
11:28 12 Jan 22
Fantastic service form everyone. They removed our old evaporative system and installed new reverse cycle a/c. the 2 guys were so efficient, and cleaned up after themselves. Everything has been easy and seamless.
Anna W.
02:33 07 Jan 22
I had an old poorly performing ducted airconditioning system and crispair replaced it with a Daikin system with izone and also replaced the ducting and grills. Service was excellent through quote to install. The new system performs brilliantly and has helped keep us cool through this crazy hot summer.
Ben W.
08:34 06 Jan 22
We had condensate leaking onto our ceiling. The serviceman (Joseph) attended this morning. He arrived on the appointed time and after undertaking assessment of the problem advised what needed to be done to resolve the issue. After fixing he also provided us with advice as to the age of our system parts would be extremely difficult if not possible to source. We appreciated his advice - our system is 20 years old.We would have no hesitation to recommending CrispAir for a/c maintenance and servicing.
John G.
07:26 04 Jan 22
Very positive experience all the way through. From the time I rang to when the service was completed. Receptionist was very friendly and helpful. Job was scheduled for 1pm. At 12.36pm was informed via text that the technican was on his way. Got to my place at 1pm. Service carried out efficiently and technical gave me very useful hints to maximise running of air conditioner.
Malcolm P.
10:02 15 Dec 21
Crispair did a great job. Very professional from dealing with the office staff to the installers. Very happy from start to finish. Would highly recommend them.
Russell L.
09:02 26 Nov 21
I was impressed by Joes professionalism, he had the patience is explaining the controls and was courteous.Most appreciative, I will continue to use company for future AC maintenanceRegardsNicole
Nicole F.
04:30 24 Nov 21
Just finished with ducted AC installation. Process from quote to installation was stress-free. Only a few days with the unit. Hoping no issues arise. Thanks CRISPAIR
Marvin N.
00:02 19 Nov 21
Knew what they were doing, assessed the situation and informed me throughout the process and offered expert advice. Would definitely use again.
Jacintta L.
12:27 18 Nov 21
Crispair in Balcatta did a complete replacement of the 13 year old Daikin coil unit in our roof and the outdoor fan unit. All ducts and controller remained in place. Couldnt fault the service and best price from the roughly 6 competitors we got to quote. Punctual, professional. In/out and cleaned up without fuss. Very happy with the job and would recommend them.
Mike D.
02:47 15 Nov 21
I had Joseph, was on time, knew his stuff, was friendly to talk to and had great workmanship.
aewahday
06:36 08 Nov 21
Crisp Air was very professional,on time & value for money.Joe the technician was thorough & answered my questions & even took photos of the evaporative filter pads to show me their condition. Honest & didn't try to oversell me anything that wasn't needed.Even emailed me the photos so I have a record. Highly reccommend this company. Had previously (day before) experienced not very good interaction with Jim's Franchise, so my faith was restored after Crisp Air serviced my evaporative aircon.
ANNA C.
15:06 04 Nov 21
Matt conducted the annual maintenance of our AC system. Very happy. He was pleasant, on time, no hassles, and thorough.
David T.
13:58 29 Oct 21
Decent outfit. Came on time, took time and thought in diagnosing my issue and made what changes they could fairly reasonably.Would recommend.
Arron F.
10:36 27 Oct 21
A very professional business. The right price and the installation was very efficent / Would highly recommend this business.
Tino T.
06:45 15 Oct 21
I was very happy with my Technician Matt he new what he was doing and sorted out my concerns from the previous company that I had been using will definitely be using Crispair in the future many thanks
Diana D.
11:00 12 Oct 21
Excellent customer servicje and communication system great service machanics explained
Keith T.
17:28 14 Sep 21
We are extremely happy with our new air conditioner. It was tricky to install due to the layout of the property but Paul, Gabriel and the team went the extra mile to find a solution. They were professional, punctual, flexibile to our needs and left the place clean. Although the service was high quality the price was low compared to other quotes.
Joanne
11:43 01 Sep 21
Prompt and efficient service. Everyone was a pleasure to deal with.
Ann H.
07:37 26 Aug 21
Excellent, Serviceman arrived early, serviced the Air-Co unit, gave us good tips to ensure the unit stays in good condition
Gareth C.
11:05 21 Aug 21
Very happy with our new Air conditioners and dealing with Crispair. Excellent service from Gabriel and Sebastian did a great job removing the old units and installing new ones. Happy to recommend them..
Y L.
03:39 19 Aug 21
Exceptional service - from sales rep Brandon - to installers - Sebastian and Cas - on time, arrived when planned - friendly, courteous and very efficient team - impressive service! Vacuuming with own vacuum on completion - what more can one ask? A huge thank you Crispair team.
Elizabeth B.
03:01 16 Aug 21
We are extremely happy with our new air conditioner and our experience with CrispAir.We submitted an Online inquiry one evening and Paul contacted us the very next day to arrange a visit to review the property and was able to provide a quotation that afternoon. He was extremely thorough spending nearly an hour at our house inspecting the old system, in the roof reviewing all of the existing ducting and access, as well as answering all of my questions. The installation team were very polite and respectful leaving no mess or damage, plus they removed the old system and took it away with them, and spent the time to run through how to use the new system in detail. Then several weeks later we had a follow up visit to inspect the installation and answer any additional questions we may have had – overall an excellent experience, thank-you.
Matthew F.
06:42 11 Aug 21
Crispair recently replaced our old ducted air conditioning system. Their representatives from Brandon who planned the system, Kevin, Shaye and Claudia who removed the old and installed the new system to Adam, who today commissioned the system, were all exceptionally knowledgeable, accommodating, professional and friendly. We highly recommend this business.
Neil O.
11:02 29 Jul 21
Great outfit, our ducted aircon died. Crispair carried out the diagnosis of the old system and made the recommendation to replace it (it was 16 years old and not worth repairing). Paul provided us with the right model based on our requirements to add a bathroom and games room to the existing system. Install took around 5 hours. The old system was removed everything was left clean and tidy. The tradies were courteous, professional and instructed us on the operation of the control panel. The air-conditioning system works as it should, cannot fault this company.
George D.
07:04 22 Jul 21
We were really impressed with the guys that came to do the take out pf the old and re installing of the new unit.As the only way to get the old unit from outside to the front driveway was through the house on Porcelain tiling, we were anxious for potential scratching and damage because the unit was so cumbersome and heavy. The guys were extremely cautious and all went very well.At times, the inside of the house looked like a bunch of kids had gone through and had a field day but by the time the work was completed, the inside of the house upstairs and down, had been vacuumed, floors cleaned and all mess gone from site.Well done to the Boss and his young crew.Definitely recommend Crispair !!
Chery K.
05:40 20 Jul 21
Pleasant customer service but at least $500 More expensive for same product and install.
June T.
06:14 28 Jun 21
I am delighted to give my recommendation to the whole team of Crispair. We had an Evaporitive aircon removed and a fully ducted reverse cycle aircon installed.The initial quote was done by Brandon who was thorough professional and covered all possibilities with us. Next was team 1lead by Shaye who was a delightful gentleman who took pride in his work was infinitely patient with the apprentices always speaking kindly. The refrigeration team and the electricians were very clean and tidy workers, who were respectful of our home and left no mess.I absolutely recommend this company if you are looking for great work that is cost effective.
Candy H.
02:51 09 Jun 21
Good communications
William M.
08:32 07 Jun 21
Very happy with the professional serviceI got from start to finish. Thanks to all the staff for their friendly assistance. Great to finally have air conditioning.
Ursula
04:08 30 May 21
We had a new air-conditioning system and the installers did a really good job.
George S.
03:27 03 May 21
I had an old evaporative system which "Crispair" started servicing a couple years ago and they nursed it along until I could afford a new Reverse Cycle System. I have now just had the Reverse Cycle installed. "Crispair " removed all the old system before starting the installation saving me the worry of getting it done. I found all the staff and management to be very efficient and polite throughout the whole proceedings. I will continue to use "Crispair" for future service and maintenance . I would recommend this company .
Gwen D.
01:10 17 Apr 21
Thank you Paul and the team for all of the hard work and great communication we have had for our air Cond and duct installation with a high standard of work and organising all the delivery and installation in a great time manner! So happy we go ahead with Crispair! Highly recommended to everyone
Selena M.
12:20 14 Apr 21
Brandon is very friendly and knowledgeable as a customer point of contact and the rest of the install team were hardworking, polite, on time and did a great job installing our aircon. Thanks guys.
kelly H.
22:18 12 Apr 21
Paul was prompt in organinising the installation which was carried out by Sebastian, great guy and very helpful with suggestions. Clean and quick job and my room is really nice and cool. Good pricing compared to others as well.
amar S.
12:46 19 Jan 21
Very professional, honest, great workmanship, would definitely recommend
adam S.
13:52 11 Jan 21
With a slightly tricky location to replace our tired existing Reverse Cycle, Paul and his team did a great job. They did everything they promised and were proactive in their communication. The installers on the day were bang on time and did a great, quality job. Very pleased I went with Crispair.
Simon H
05:46 12 Dec 20
We just had two Daikin split systems installed, from the initial consultation at my house by Paul to the job being completed by Sebastian, nothing was too hard. Thanks so much guys for such great customer service, Highly recommend.
jane H.
06:58 07 Dec 20
Very friendly staff.
Sam W
01:57 11 Nov 20
Easy to deal with, cheap service
Samuel C.
07:31 14 Sep 20
Highly recommend Crisp Air, from the initial visit/consultation right through to the advice and install of our split system. Paul and his team are very professional, knowledgeable, affordable and even took away our old unit. Will use them again for our ducted system to the main area of the house. Quality service and products. Thanks again to the team at Crisp Air.
Nick E.
11:46 11 Aug 20
We replaced our old Daikin after 16 years with a new Daikin reverse cycle air conditioning system from Crispair. We were very happy with the quote and Paul came and completed an on site inspection. After the job was completed, he rang to follow up, and ask if we were satisfied with the job. We were very satisfied. The installers were on time, very professional, friendly and very willing to answer any questions I had about the product. They worked very efficiently and cleaned up after completion. We are more than happy with Crispair and will certainly be return customers for our maintenance etc. Crispair is highly recommended by us. Paul & Jo, Duncraig.
Jo M.
03:44 17 Jul 20
Paul of Crispair came to our home the day after calling his office to inspect advise and quote on the 3 required split systems which we accepted.. Sebastian and his team carried out all the installation works and it was a pleasure to have them on site. Sebastian went to extra lengths to make it possible to have the external motors positioned in the most unintrusive positions. Congratulations to him and the team whom we genuinely recommend. Thanks to everyone involved.
Trevor C.
07:10 21 Jun 20
Very efficient service at a competitive price. Highly recommended.
Bethwyn G.
08:59 16 Jun 20
Service was booked and kept up to date on progress. Lady handling query and booking was extremely pleasent as was the service man who attended.
Kathleen N.
01:25 02 Mar 20
Great service Paul was the only person who asked me questions and offered alternatives.Another company tried to sell the model down which wasn't as energy efficient.Running cost was high on my list.No fuss great installers clean and quick old unit was taken for disposing without even asking.I would recommend based on my experience.
Dean J.
10:16 14 Feb 20
clean and efficient workers, working in very hot conditions and appeared very professional and happy. Wasted no time and quickly had the change over completed.
colin S.
04:36 11 Feb 20
Great Panasonic reverse cycle ducted aircon installed by knowledgable professional people. From Paul, who promptly came out early one morning and gave us a comprehensive quote ( even though he was exceedingly busy in the lead up to Christmas)to the installers and electricians, they're a great team! Highly recommended.
Kathy F.
04:42 13 Jan 20
Best experience I’ve had with a trade in a long time! The company is so professional from start to finish; prompt, attentive & thorough. And prices are competitive for quality of products and workmanship.
romena M.
12:33 20 Dec 19
Highly recommended. Paul (managing director) attended with an hours notice to quote on replacement of the old AC units in the property we purchased, and arranged installation for two days later. Install technicians were on time, friendly, and did a great job without causing any damage to the property. Overall a fantastic experience. Thanks Paul!! You run a great team.
Jeffrey A.
12:39 18 Dec 19
This is the second time I've used Crispair (residential Daikin split system, love it), and once again the installation team were friendly and professional; so were the office/quote team, who answered all my questions (I'm that guy). The pipework/cabling/level is all very neat, and they tidied up after themselves completely. Highly recommended.
peter P.
03:00 09 Dec 19
Excellent service. Prompt installation. Fantastic price. The air con system is unbelievably efficient and easy to operate and maintain. Would highly recommend Crispair.
Lea L.
06:48 13 Nov 19
We were in the market for a new reverse cycle air conditioner as ours was outdated and had blown out. We spoke with Crispair at the Home Show and Paul Cameron came out and did a thorough survey of what was in place and supplied us with a quotation for a brand new Panasonic unit. Paul was very thorough and explained that we needed a full replacement due to age and inefficiency of the previous installation. The install was quick and tidy by the Crispair team. Yesterday was the first 40 degree day and WOW what a difference, we are totally amazed at how cool the house is. iZone controls are so easy to use and the zoning is perfect. I have no hesitation in recommending Crispair. Thank you Paul and the team! Susan and Shane Imgrund - Jandakot.
Susan I.
07:29 10 Nov 19
Repaired our Daikin reverse cycle with no fuss and very professional.Analysed the problem then returned with the genuine parts and carried out the repairs with no mess. Thankyou
T P
23:17 27 Jul 18
Great advise and service. Very happy with our aircon. Had one call back and they responded fast.
Allan T.
06:39 27 Dec 17
We've actually used Crispair twice, once for a business installation for a server room and the second time for a full home replacement. On both occasions they had excellent customer service and installations were to a very high standard.Visited the show room a number of times and always very helpful and informative. The day of the home installation went brilliantly, guys rocked up bang on time and worked through the day into the evening. Because of problems removing the old unit (that was badly installed) the installation took a bit longer than planned so they worked as late as possible then came back first thing the next day to finish it off. Left the house very clean and tidy and were very mindful of us having a newborn baby. Would definitely recommend Crispair and will certainly use them again in the future.
Richard T.
07:21 07 Nov 17
I contacted Crispair to come and service my Air Conditioner as it was leaking from the wall. They were very quick to get back to me and organise a time to come out to my home. When they came, they did it with minimum fuss. I'm happy as it is finally fixed and would have no hesitation in recommending Crispair to my friends.
Elena B.
02:33 21 Feb 17
